Refund Policy

At TemplesatKerala.com, we want you to be completely satisfied with your order.
If you are not satisfied with your order, you may be eligible for a refund or exchange under the conditions outlined below.

2. Eligibility for Refunds

To qualify for a refund:

The request must be made within 7 days from the date of order or payment.
The Service should not be availed in any form.
Proof of order (such as an order confirmation or payment receipt) must be provided.

We reserve the right to refuse refunds if these conditions are not met.

3. Non-Refundable Items

Certain services are non-refundable, including:

Donations to the temples (if you receive official confirmation from the temple)
Offerings done at temples (if you receive official confirmation from the temple)
Pooja done at the Temple (if you receive official confirmation from the temple)
Services already rendered or partially completed

If your order falls into any of the above categories, refunds will not be issued.

4. Process for Requesting a Refund

To initiate a refund, please contact our support team at info@templesatkerala.com with:

Your order number
Reason for the refund request
Supporting documents or images (if applicable)

Once your request is reviewed, we’ll notify you of the approval or rejection of your refund.

5. Refund Method

If approved, your refund will be processed to your original method of payment within 7 days
Please note that processing times may vary depending on your payment provider.

If you haven’t received your refund after the stated period:

Check your bank account or payment service again.
Contact your credit card company or bank — it may take some time before the refund is posted.
If you’ve done all this and still haven’t received your refund, please contact us at info@templesatkerala.com

8. Cancellation Policy (if applicable)

If you wish to cancel your order before it render or before a service begins, please contact us immediately.
Orders that have already been processed or shipped cannot be canceled.

9. Contact Us

For any questions or concerns about our Refund Policy, please reach out to us at:

Temples at Kerala

Trivandrum, Kerala

Tel : 9446535700

Email ID : info@templesatkerala.com